Simple, secure payment
Here's how paying for your eBikesPlug order works, the methods we accept, and what happens between placing your order and it shipping out.
Accepted payment methods
We currently accept the four methods below. All orders are charged in full before they ship.
Apple Pay
Quick, secure payment from your Apple device.
Zelle
Fast bank-to-bank transfer using your banking app.
Bank Transfer
Direct transfer from your bank account to ours.
Chime
Send payment easily through the Chime app.
How to pay for your order
To keep payments safe and personal, we confirm payment details with you directly after you order.
Place your order
Add your items to the cart and complete checkout to submit your order to our team.
We email you details
We'll send you secure payment instructions for your chosen method — Apple Pay, Zelle, bank transfer, or Chime.
Send your payment
Pay the full amount using the details we provide. Reach out anytime if you have questions.
We ship your order
Once your payment clears, we prepare and ship your order and send you tracking by email.
Payment terms
💵 Charges & currency
- All prices are listed and charged in US Dollars (USD).
- Your order is charged in full before it ships — we don't ship on partial payment.
- Any applicable sales tax is shown at checkout.
- You'll receive an order confirmation by email once your order is placed.
⏱️ Payment timing
- Payment instructions are emailed shortly after you place your order.
- Please complete payment promptly so we can reserve and ship your items.
- Orders ship only after payment has fully cleared.
- Unpaid orders may be cancelled after a reasonable period and the items released.
Your security matters
We will only ever send payment details from our official email, info@ebikesplugg.com, or confirm them through our official WhatsApp. If anything looks off, or you receive payment details from another source, please contact us before sending money. We'll never pressure you or ask you to pay through an unrelated third party.
Prefer to pay over time?
Financing options may be available so you can spread the cost of your new ride. Check our financing page for details and to see what's available to you.
View financing options →Payment FAQ
What payment methods can I use? +
We accept Apple Pay, Zelle, bank transfer, and Chime. After you place your order, we'll email you the details for whichever method you'd like to use.
When will I be charged? +
Orders are paid in full before shipping. Once you place your order, we email you payment instructions, and your order ships after the payment clears.
Why don't I pay automatically at checkout? +
Our payment methods are completed directly with our team to keep them secure and personal. After checkout, we send you the exact details needed to pay.
How will I know my payment was received? +
Once your payment clears, we'll confirm by email and begin preparing your order. You'll then receive tracking information when it ships.
Do you offer financing? +
Yes — financing options may be available. Visit our financing page to learn more and see what you qualify for.
Is my payment information safe? +
We only send payment details from our official email or WhatsApp and never ask you to pay through an unrelated third party. If anything seems off, contact us before sending any payment.
Questions about payment?
Our team is happy to walk you through any payment method or help with your order.
Last updated: June 25, 2026